Frequently asked questions...

I want to view my property but it’s currently rentered. When can I see it? The property owner or manager can enter the property at any time, but no more than once every four weeks. %The renter must be given at least 7 days notice before entering the premises% and you cannot view the property more than four times a year..

What happens if a repair is required after hours, or on weekends? All of our tenants receive information about our policies about what repairs are considered emergencies and what are not at the beginning of their tenancy, in the Tenancy Agreement. All tenants are given mobile numbers and information for after-hours contact in case of emergency. Your property manager will exercise sound judgement and prudence to ensure that your desires are honoured and that our obligations to the tenant are fulfilled.